POSITION DESCRIPTION:

The Technology Technician I position is responsible for providing skilled technical support services for workstation, server, network/communications, and peripheral hardware and software according to the standards set forth by the technology department.

QUALIFICATIONS:

• High school diploma or equivalency
• Three years of experience.
• Ability to work independently to solve problems and schedule tasks in an environment of changing priorities and emergency situations.
• Ability to establish and maintain effective, professional relationships and work in harmony with supervisors, staff, students, and the general public.
• Desire to learn and keep pace with changing technologies.
• Desire and ability to train small groups of users in the effective and efficient use of technology.
• Written and oral communication skills sufficient to perform the essential functions of the position.
• Genuine awareness, appreciation, and understanding of the goals and purposes of public education.
• Respect for confidential information.
• Able to travel as required by job duties.
• Successful completion of criminal history verification requirements.
• Mental and physical skills necessary to perform the essential functions of the position

PERFORMANCE RESPONSIBILITIES:

Hardware

1. Procure, install, configure, inventory and maintain hardware for all workstation, server, network/communications, and peripheral hardware according to district technology standards as defined in the Hardware Operating Procedures.
2. Provide skilled technical support, problem solving, troubleshooting, and training for workstation, server, network, and peripheral hardware problems.
3. Provide routine maintenance and upgrades for workstations, server, network, and peripheral hardware.

Software

1. Procure, install, configure, inventory and maintain software for all workstations server, network, and peripheral software according to district technology standards as defined in the Software Operating Procedures.
2. Provide skilled technical support, problem solving, troubleshooting, and training for workstation, server, network/communications, and peripheral software problems.
3. Research available software, security or anti-virus updates. Schedule and appl updates with minimum disruption of service.
4. Maintain an up-to-date inventory of all licenses, installation disks and perform an annual software audit of district software.

Instruction

1. Provide technical support to the curriculum department for the implementation of teacher-planned and directed classroom, media center, and computer lab activities.

Other

1. Works in a team environment.
2. Maintains regular attendance in order to preserve continuity.
3. Perform other duties as required or directed by supervisor.
4. Participate in training opportunities provided for this position.

PHYSICAL REQUIREMENTS:

Frequency Key: None (N); Occasional - up to 25% of shift (O); Intermittently – up to 50% of shift (I); Frequently – up to 75% of shift (F).

ENVIRONMENTAL ELEMENTS:

The work environment is public school offices, classrooms and related structures.  The noise level of the work environment is usually low to moderate but occasionally high depending upon the location, the student population and current activities. The employee is occasionally exposed to wet or humid conditions and outdoor weather conditions, including seasonal heat and cold. The employee may occasionally be exposed to contagious diseases, bodily fluids and blood-borne pathogens. The employee may be exposed to moving parts of nearby machinery, a variety of cleaning agents, some hazardous chemicals and fumes, risk of electrical shock and mechanical vibration.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) whenever it deems advisable.

For more information please contact Michelle Barton in Human Resources

michelleba@coos-bay.k12.or.us